Organizational Design

The common need of providing a memorable customer experience to the customers often brings organizational and operational complexities which companies need to face and overcome. 

 

In this context we support companies from the optimization of their operating model to the design and set-up of their own digital competence center. To do so, we go through the analysis and definition of the following areas: Goals and Ambition, Offering, Processes, Culture and behavior, Organizational structure, Roles and Governance, Locations, Enabling technologies, Sourcing and Commercials, Performance and Financials.

It fits for you if you need to:

  • Improve the efficiency  of your digital processes

  • Structure a digital cross-functional competence center locally or at scale

  • Build guidelines and gather best practices to serve the organization

  • Gain agility to prevent crises

Onde punteggiate

Business Design

Shaping together the future of your business model

abstract Shape

Experience Design

Building memorable experiences for customers and employees

Design creativo

Training

We collaborate with universities and host 1 to few training classes for enterprises